Ethics Code/Disclaimer

Legal Disclaimer

The general contents of this website are provided solely for educational and informational purposes and are not meant to provide professional, medical or psychiatric advice, counselling or therapeutic services.

The Client indemnifies and holds harmless Mental Health After Hours (MHAH), its Learning Guides and representatives therein. Online learning is not a replacement for clinical face to face counselling and therefore MHAH cannot be held responsible for any actions of its clients.

If you have a crisis, are in need of suicide prevention or deem yourself or others to be in danger of any kind, call 911. If this is an emergency (you are thinking of harming yourself or someone else or feel like you are losing control) you need to call 911 immediately. It is imperative that you contact someone immediately for assistance.

MHAH specifically disclaims any and all liability for any claims or damages that may result from providing the website or the information in contains. Including any websites maintained by third parties and linked.

MHAH makes no warranties or guarantees, express or imped, of usefulness, fitness for a particular purpose, accuracy, timeliness or completeness, of any information published or made accessible on the site.

Even thought MHAH uses high quality web servers, firewalls, and PayPal security, we cannot guarantee nor be held responsible for a compromise of information (email or merchant accounts). MHAH holds strict confidentiality of all information from its online clients as specified in the Personal Health Information Protection Act Guidelines. Use of the MHA website constitutes understanding and acceptance of these provisions.

Use of the site will indicate you and read and understood all of the foregoing “Legal Disclaimer” find the terms and conditions stated therein to be fair and reasonable, and agree to abide by all the terms and conditions state therein. MHAH reserves the right to modify any of these terms and they will continue to apply, as modified, to your current, previous or future use of this site; you agree to periodically review this site’s Legal Disclaimer and, if you do not wish a recent modification to apply to you, then you may discontinue us. If you will be seeking online professional services with MHAH you will not misrepresent your identity, and you hereby state and warrant that you are 18 years of age or older. You agree to indemnify and hold harmless MHAH from and against any claims, action, demands, liabilities or settlements including with limitation, reasonable attorney fees and costs, resulting from any violation by you of these conditions of us.

Mental Health After Hours Ethics Code


1. To
understand the uses and limits of online care, and to advise potential clients about them in accordance with current research and practice.
(b) To inform potential clients of any relevant research and available data about online therapy, including the potential effectiveness or limits for a specific problem.

2. To inform potential clients that online care may be insufficient for clients in crisis or life-threatening situations. We agree to provide alternative resources for clients that are not suitable for online learning.

3. To verify the client's identity to the extent possible and establish some means, other than e-mail, of communicating both with clients and emergency contacts.

4. To provide professional care only to those clients who reside in the province in which the practitioners are licensed or certified. Online clinicians explain the limits of out-of-province practice and lack of insurance coverage in such cases to clients who must always sign an Informed Consent form.

5. To be aware of, and advise clients of, the potential risks to confidentiality in regard to Internet transmissions.

6. To provide care only through "secure" web sites, using current protective procedures.

7. To advise potential clients of the current limitations of online care with regard to third-party involvement, payments or reimbursement for online professional services.

8. To provide links to information web sites of those bodies that license, certify or supervise the practitioner, and to whom clients have recourse in case a dispute arises.

9. To safeguard the privacy of client records using standard office procedures, e.g., of such level and detail as are required and kept in the non-virtual office.

10. To seek technical consultation, or other means of understanding technical issues, prior to providing online professional services.